Behavioural Management and Emotional Intelligence

Details :

Have you ever wished that you will be a happier person and a more impactful leader? In this highly interactive management training course, you will develop the art and science of managing yourself and managing others. You will learn the latest scientific breakthroughs on the science of managing your emotions. Leaders who can touch the hearts of their employees will help their organisations achieve the required goals and become more productive managers.

By the end of this training course, participants will be able to:

  • Identify their personal behavioral style
  • Develop an awareness of others’ behavioral patterns
  • Recognize the benefits of emotional intelligence
  • Discover how to manage their emotions
  • Identify techniques for dealing with difficult behaviors

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Individuals in leadership roles
  • Individuals being groomed for leadership
  • Individuals working together in teams
  • Any person actively involved in interacting with others
  • Any person interested to learn more about behavioral patterns

Day One: Learning a different “Smarts”

  • Emotional Intelligence defined
  • Intrapersonal and Interpersonal skills
  • Emotional Intelligence in the workplace
  • Your emotional intelligence style
  • Validating emotions in others
  • Emotional intelligence for behavioral management


Day Two: Behavioral Management for Workplace Success

  • Getting organized for peak performance
  • The power of behavioral change
  • How to change our perspective?
  • Setting goals for behavioral management
  • Stopping procrastination
  • Workload analysis for time management


Day Three: Communication for Conflict Resolution

  • Understanding conflict
  • To talk or not to talk
  • Preventing conflict problems
  • Core reasons for conflicts
  • Assertive anger for handling conflicts
  • How to de-stress during conflict


Day Four: Self-esteem for Achieving Success

  • Stages of human development
  • Self-esteem definition
  • Building confidence in others
  • How to creative positive impressions
  • Increasing your self-esteem
  • Controlling your thoughts


Day Five: Managing Pressure with Emotional Intelligence

  • Causes of workplace pressure
  • Identifying pressure points
  • How to recognize others’ emotions?
  • Coping with stress
  • Expressing yourself while under pressure
  • Developing a personal action plan

Seminar style sections with blended lectures and real life application

daily 09:00 – 14:00